SupportNet (for legacy Enterasys service offers)
Extreme Networks understands that superior service and support are critical components of your networking solution. That’s why our SupportNet portfolio – a suite of innovative and flexible service and support offerings – completes your solution. SupportNet offers all of the post-implementation support services you need – online, on-site, or over the phone – to maintain high network availability and performance.
Recognizing that each business has unique needs, we have developed a comprehensive set of support options to choose from. The SupportNet portfolio is both flexible and innovative, allowing you to select the level of service that is right for your organization, yielding the best return for your infrastructure investment.
*Service levels vary by location. For more information about availability in your area, please contact your local Extreme Networks representative or visit the Support Center.
**SupportNet Services for Security Network Appliance (SNA) include subscription to software releases and signature file updates.
Download the SupportNet Services Brief.